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Exploring the New Features of TeamViewer 12: A Comprehensive Guide

TeamViewer has long been a go-to solution for remote desktop access and online collaboration. With its latest version, TeamViewer 12, the popular software has introduced a range of new features and improvements. In this comprehensive guide, we will explore these new features and explain how they can enhance your remote access and collaboration experience.

1. Enhanced Performance

TeamViewer 12 comes with several performance enhancements that make remote access and collaboration smoother and faster. The software now allows for faster file transfers, up to 20 times faster than previous versions. This improvement is especially useful when transferring large files or folders.

2. Quicker and Easier Set-Up

Setting up remote access with TeamViewer 12 is now quicker and easier. The software provides a simplified installation process, allowing you to get started with remote access in just a few clicks. You can also choose to install TeamViewer Host, which enables unattended remote access to your device.

3. Customizable QuickSupport

TeamViewer 12 allows you to create a customized QuickSupport module that can be sent to your clients or colleagues. This module can include your company logo, contact information, and a personalized message. By sending this module, you can ensure a seamless and branded remote support experience for your clients.

4. Mobile to Mobile Remote Control

TeamViewer 12 has introduced a new feature called Mobile to Mobile Remote Control, which allows you to remotely control mobile devices. This feature is particularly useful for IT support professionals and enables them to troubleshoot and fix issues on mobile devices without being physically present.

5. One-Click Video Calls

The latest version of TeamViewer now includes one-click video calls, making communication more efficient and seamless. Whether you need to discuss a project or guide someone through a process, you can initiate a video call with just a few clicks. This feature further enhances collaboration and ensures effective communication between remote parties.

6. Multi-User Screen Sharing

TeamViewer 12 allows multiple users to simultaneously view and control the same screen. This feature is perfect for team meetings, training sessions, and collaborative work. Each participant can actively interact with the shared screen, promoting real-time collaboration and reducing the need for physical presence.

7. Integration with Dropbox, Google Drive, and OneDrive

TeamViewer 12 now integrates with popular cloud storage services such as Dropbox, Google Drive, and OneDrive. This integration enables seamless file sharing and access during remote sessions. You can easily drag and drop files between TeamViewer and your cloud storage, making collaboration even more efficient.

8. Secure Unattended Access

TeamViewer 12 ensures secure unattended access to your devices. You can set up a permanent password for unattended access, making IT easy to access your device remotely whenever you need to. Additionally, the software provides end-to-end encryption, ensuring your data remains secure during remote sessions.

FAQs:

1. Is TeamViewer 12 compatible with older versions?

Yes, TeamViewer 12 is backward compatible, meaning you can connect to devices running older versions of TeamViewer. However, IT is recommended to update to the latest version to take advantage of the new features and improvements.

2. How do I upgrade to TeamViewer 12?

Upgrading to TeamViewer 12 is straightforward. Simply download and install the latest version from the TeamViewer Website. If you have a valid license, your previous license key will work with the new version.

3. Is TeamViewer 12 available for both Windows and Mac?

Yes, TeamViewer 12 is available for both Windows and Mac operating systems. You can download the respective version from the official TeamViewer Website.

4. How secure is TeamViewer 12?

TeamViewer 12 ensures secure remote access and collaboration through various security measures. These include end-to-end encryption, two-factor authentication, and granular access controls. IT is recommended to use strong passwords and enable all available security features to enhance data security.

Conclusion

TeamViewer 12 brings a variety of new features and improvements that enhance remote access and collaboration. From enhanced performance to mobile-to-mobile remote control and cloud storage integration, the latest version offers a comprehensive solution for all your remote desktop needs. Upgrade to TeamViewer 12 to take advantage of these new features and experience a smoother and more efficient remote access experience.